Stuck on something? We're here to help.
Ways to reach us
- Help Center — you're here! Most how-to questions are answered in these articles.
- Support form / live chat — use the contact form or chat bubble and your message goes straight to our shared inbox.
- Email — write to support@beringinhub.com.
What to include
To fix things fast, tell us:
- What you were trying to do.
- What happened instead (a screenshot helps a lot).
- The email address on your Beringin AI account.
- Browser and device, if it looks like a display issue.
We reply on business days (WIB). For urgent account or billing problems, mention "urgent" in your message.